Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access our web-page. This device information includes your connection type and settings when you install, access, update or use our web-page. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services. We actively store tracking information for up to a period of 50 months so we can continually improve the website user experience based on this data. To use location and map direction services within the website we request your IP location and postcode data to perform these search tasks.
The site enables you to share information from the website via social media channels including Facebook, Twitter & Google+. We will never publish any details of our client’s details or usage on this site.
When you leave a comment on our website, cookies are stored on your local computer or device. This is purely a convenience so that you won’t need to re-type all their information again when you want to leave another comment. Three cookies are set for commenters:
The commenter cookies are set to expire usually just under one year from the time they’re set and added.
To help you understand the types of cookies we use (or those which may be used by third parties on our site), we have categorised the cookies in relation to their functionality.
These four categories are;-
A) Strictly Necessary Cookies
B) Performance Cookies
C) Functionality Cookies
D) Targeting Cookies
A detailed description for each of the different cookies is set out below.
To find more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
Strictly Necessary cookies are essential to let you move around the website and use its features, such as accessing secure areas, shopping baskets and online billing for example. These cookies allow our website to provide services at your request.
These cookies don’t gather any information that could be used for marketing to you or remember your preferences/ID, other than for your current session.
Strictly necessary cookies are used to:
Identify you as being logged on to this website. Identify you as being logged in to and members sections within our website. Remember previous actions when navigating between different pages on this website. Remember things like service selections you have made which allow us to provide you with the services or products you have requested.
Accepting these cookies is a condition of using the website.
Cookies we consider to be Strictly Necessary:
Performance cookies collect information about how you use our website e.g. which pages you visit most often, and if you experience any error messages. They also allow us to update our website to improve performance and tailor it to your preferences.
These cookies don’t collect any information that could identify you all the information collected is anonymous. They will not be used to target adverts to you on other websites.
Performance cookies are used to:
Provide statistics on how this website is used (including selections that you have made and goods and services that you have viewed, during your use of this website).
Gather non-user specific data about the usage on this website and provide statistics about how this website is used.
Provide and track the effectiveness of videos embedded in this website.
Test different designs on our website.
Where our performance cookies are managed by third parties, we don’t allow them to use the cookies for any purpose other than those listed above.
Cookies provided by 3rd parties;
To opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout
Functionality cookies are used to remember the choices you make, e.g. your user name, log in details and language preferences. They also remember any customisations you make to the website to give you enhanced, more personal features.
Functionality cookies are used to:
Remember settings you’ve applied such as layout, text size, preferences and colours.
Providing proactive live chat sessions to help you with support.
Identify you as a human and not a bot.
Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose.
Provide enhanced log-in functionality where you choose i.e. (such as keeping you logged in even when you navigate away from the site).
Show you when you’re already logged in to the website.
We will not use functionality cookies to target you with adverts on other websites.
Where our functionality cookies are managed by third parties, we don’t allow them to use the cookies for any purpose other than those listed above.
As the name suggests, if you choose not to allow these cookies, the functionality of this website may be affected. It is also possible that by not permitting these cookies, our website won’t be able to remember some of the specific services you have chosen.
Targeting cookies collect information about your browsing habits to deliver adverts which are more relevant to you and your interests. They also measure the effectiveness of advertising campaigns.
Targeting cookies are used to:
Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites. Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.
Cookies we consider to be Targeting cookies:
We use ‘targeting’ cookies with Google Adwords Re-marketing advertising for example.
Cookies provided by 3rd parties;
It may be that your concerns regarding cookies relate to so-called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.